- Version
- 1.0 — Initial Launch
- Effective date
- [INSERT LAUNCH DATE]
- Operator
- EMQEVIA LLP
- Contact
- hello@praeora.com
Terms and Conditions of Use
These Terms are a legally binding agreement between you and EMQEVIA LLP, which operates PRAEORA.
1.Introduction and Acceptance
Welcome to PRAEORA.
These Terms and Conditions of Use (“Terms”) constitute a legally binding agreement between you (“you”, “your” or “User”) and EMQEVIA LLP, operating the PRAEORA service (“PRAEORA”, “we”, “us” or “our”).
These Terms govern your access to and use of:
- the PRAEORA website;
- PRAEORA mobile applications;
- PRAEORA web applications;
- PRAEORA accounts;
- Prayer Requests;
- Recitations;
- matching and synchronisation functions;
- notifications;
- PRAEORA Tokens;
- paid digital services;
- voluntary support features;
- translation functions;
- moderation and reporting systems;
- software;
- APIs where made available; and
- all related products, functions and services offered by PRAEORA,
collectively referred to as the “Service”.
By creating an Account, clicking “I Agree”, “Accept”, “Continue” or an equivalent control, submitting or accepting a Prayer Request, undertaking a Recitation, acquiring or using Tokens, purchasing a service, or otherwise using PRAEORA, you confirm that:
- you have read these Terms;
- you understand these Terms;
- you agree to be bound by them;
- you satisfy the eligibility requirements contained in them; and
- you agree to comply with applicable PRAEORA policies.
If you do not agree to these Terms, you must not create an Account or use the Service.
Acceptance of these Terms does not, by itself, constitute consent to optional processing of Personal Data where applicable law requires separate consent.
Nothing in these Terms removes or restricts a right that applicable law does not permit you to waive.
2.Operator and Contact
PRAEORA is operated by EMQEVIA LLP.
For questions, complaints, privacy requests, Account issues, Token enquiries, payment matters, copyright complaints, content reports and other matters concerning PRAEORA, contact hello@praeora.com.
PRAEORA may establish additional dedicated email addresses or statutory contact mechanisms in the future.
Where applicable law requires PRAEORA to publish additional statutory information, PRAEORA may provide that information separately through the website, App, Privacy Policy, statutory notice or another appropriate location.
3.Documents Forming Part of These Terms
These Terms should be read together with applicable PRAEORA policies, which may include:
- Privacy Policy;
- Community Guidelines;
- Cookie Policy;
- Token Rules;
- Payment and Refund Policy;
- Data Rights and Account Deletion Policy;
- jurisdiction-specific privacy notices;
- Consumer Health Data Notice where applicable; and
- feature-specific rules displayed before use of a particular feature.
Where a specific policy applies to a specific matter, that policy should be read together with these Terms.
Mandatory applicable law will prevail over any inconsistent contractual provision.
4.Definitions
For these Terms:
- “Account” means a registered PRAEORA user account.
- “App” means an official PRAEORA software application.
- “Available Tokens” means Tokens in a User’s Wallet that are presently available for eligible use and are not Reserved Tokens.
- “Community Guidelines” means PRAEORA’s rules governing User Content and conduct.
- “Content” means text, prayers, translations, profile information, images, metadata, reports, messages, notifications and other information made available through PRAEORA.
- “Contribution” means a voluntary financial contribution made to support PRAEORA where such functionality is offered.
- “Eligible Recitation” has the meaning provided in the Token provisions of these Terms.
- “Earned Tokens” means Tokens legitimately credited for qualifying activity within PRAEORA.
- “Personal Data” means information relating to an identified or identifiable individual and includes equivalent concepts under applicable privacy legislation.
- “Prayer” or “Prayer Request” means a prayer, intention, wish, spiritual request or similar request submitted through PRAEORA.
- “Prayer Seeker” or “Seeker” means a User who submits a Prayer Request.
- “Promotional Tokens” means Tokens provided without direct monetary purchase, including welcome Tokens and promotional rewards.
- “Purchased Tokens” means Tokens obtained through an eligible monetary purchase where PRAEORA offers Token purchases.
- “Recitation” means voluntary participation by a User in a Prayer Request through PRAEORA.
- “Reciter” means a User who accepts or participates in a Prayer Request.
- “Reserved Tokens” means Tokens temporarily allocated or blocked in connection with a pending Prayer Request or other transaction and therefore temporarily unavailable for another use.
- “Sensitive Data” means Personal Data receiving enhanced protection under applicable law, which may include information revealing religion or philosophical beliefs, health information, sexual-life information, precise location and other protected categories.
- “Token” or “PRAEORA Token” means a closed-loop digital utility unit made available for use within PRAEORA.
- “User Content” means Content submitted or otherwise provided by a User.
- “Wallet” means the PRAEORA system for recording a User’s Token balance and Token transactions.
5.Nature of PRAEORA
PRAEORA is a technology platform designed to facilitate voluntary participation in prayer.
PRAEORA may enable Users to:
- submit Prayer Requests;
- select a prayer date and time;
- specify eligible preferences;
- request Reciters from a particular or broad group;
- accept Prayer Requests;
- participate in synchronised Recitations;
- receive reminders;
- earn or use Tokens;
- track prayer activity;
- indicate whether a Prayer Request was answered;
- translate Prayer Requests;
- report inappropriate Content;
- manage privacy preferences; and
- use other functions introduced from time to time.
PRAEORA provides the technological infrastructure connecting Seekers and Reciters.
6.Religion-Neutral Service
PRAEORA is designed as a religion-neutral and belief-respecting platform.
The inclusion of a religion, denomination, tradition, spiritual philosophy or other belief system within PRAEORA:
- does not constitute endorsement;
- does not constitute theological recognition;
- does not establish authenticity;
- does not imply superiority or inferiority;
- does not represent a judgment concerning truth or validity; and
- does not imply that PRAEORA speaks on behalf of that tradition.
Users remain solely responsible for their own religious and spiritual beliefs.
7.PRAEORA Is Not a Religious Authority
PRAEORA is not:
- a religion;
- a religious institution;
- a religious trust;
- a place of worship;
- a priest;
- a cleric;
- an imam;
- a pastor;
- a rabbi;
- a guru;
- a spiritual healer;
- a religious certifying body;
- a theological authority; or
- an authority capable of determining whether any prayer has been accepted or answered by God, a deity, a spiritual force, the universe or any other entity.
Any philosophical, spiritual or conceptual explanation provided through PRAEORA is informational or explanatory in nature.
It must not be interpreted as scientific proof of the efficacy of prayer unless expressly stated and appropriately supported.
8.No Guarantee of Spiritual or Real-World Outcome
PRAEORA does not guarantee that:
- any Prayer Request will be answered;
- a desired event will occur;
- prayer will change a medical outcome;
- prayer will change a financial outcome;
- prayer will change a legal outcome;
- prayer will restore a relationship;
- prayer will influence another person’s decisions;
- a particular number of Users will genuinely pray;
- every User who accepts a Prayer will complete it;
- Reciters will pray in precisely the requested manner; or
- synchronised prayer will generate any measurable spiritual, physical or other effect.
A User’s decision to mark a Prayer as “Answered” reflects that User’s personal assessment and is not verification by PRAEORA.
9.No Pay-to-Answer Representation
Purchasing Tokens, using more Tokens, choosing a higher Prayer tier, obtaining greater estimated reach or making a Contribution does not purchase divine favour and does not increase any guaranteed probability that a Prayer Request will be answered.
Paid functions relate solely to the technological services provided by PRAEORA.
PRAEORA does not sell:
- blessings;
- spiritual merit;
- salvation;
- divine intervention;
- healing;
- religious absolution;
- supernatural outcomes; or
- guaranteed answers to prayer.
10.Age Requirement
By registering, you represent that:
- you are at least 18;
- you have legal capacity to enter into these Terms; and
- the age information you provide is accurate.
PRAEORA may implement proportionate age-assurance measures where appropriate or legally required.
If PRAEORA reasonably determines that an Account is operated by a User under 18, the Account may be restricted or terminated.
11.Prayers Relating to Children
An adult may wish to pray for a child. Such a Prayer should contain only information reasonably necessary for the Prayer Request.
Users should avoid publishing a child’s:
- full name;
- photograph;
- school;
- address;
- phone number;
- precise location;
- medical records;
- identification documents; or
- other unnecessary identifying information.
PRAEORA may redact or remove information about a child where appropriate for privacy or safety.
12.Territorial Availability
PRAEORA may be made available internationally. Not every feature will necessarily be available in every jurisdiction.
PRAEORA may restrict, modify or discontinue a feature in a particular territory where reasonably necessary because of:
- law;
- regulation;
- sanctions;
- payment restrictions;
- platform requirements;
- privacy requirements;
- safety considerations; or
- technical limitations.
13.Account Registration
PRAEORA may allow Account creation using one or more permitted authentication methods, such as:
- email;
- mobile number;
- username;
- password;
- OTP;
- passkey; or
- third-party authentication.
The registration methods actually available will be displayed through the Service.
You agree to provide accurate information and keep information reasonably current.
14.Username Rules
A username must not:
- impersonate another person;
- misrepresent an organisation;
- falsely claim affiliation with PRAEORA;
- falsely suggest official religious authority;
- infringe intellectual-property rights;
- contain prohibited abusive material; or
- otherwise violate these Terms.
PRAEORA may change, reserve, restrict or reclaim a username where reasonably necessary.
15.Account Security
You are responsible for maintaining reasonable security of your authentication credentials.
You must not intentionally disclose passwords, OTPs, recovery codes or other security credentials to an unauthorised person.
PRAEORA may use security measures including:
- rate limiting;
- temporary login restrictions;
- CAPTCHA;
- suspicious-login detection;
- device verification;
- session management;
- multi-factor authentication;
- bot detection; and
- fraud monitoring.
PRAEORA may temporarily restrict login where repeated unsuccessful authentication attempts or suspicious activity are detected.
16.Unauthorised Access
Notify PRAEORA promptly at hello@praeora.com if you reasonably believe:
- your Account has been compromised;
- your credentials have been stolen;
- another person is impersonating you;
- unauthorised Token activity occurred; or
- another security incident affects your Account.
PRAEORA may temporarily secure or restrict an Account while investigating a credible security issue.
17.Multiple Accounts and Account Abuse
You must not create or control Accounts for the purpose of:
- farming Tokens;
- manipulating Recitation counts;
- abusing welcome rewards;
- evading suspension;
- impersonating others;
- manipulating Prayer thresholds;
- generating false activity;
- bypassing limits; or
- deceiving other Users.
PRAEORA may use proportionate technical and security measures to identify related fraudulent activity.
18.Submitting a Prayer Request
When submitting a Prayer Request, you represent that:
- you are submitting it voluntarily;
- it complies with these Terms;
- you have the right to provide the information contained in it;
- you have minimised unnecessary identifying information;
- you understand that eligible Reciters may view it according to the selected visibility settings; and
- it may be processed through automated and human safety systems where appropriate.
19.Information About Other People
Prayer Requests may concern relatives, friends, colleagues or other individuals. You must not unnecessarily disclose another person’s Personal Data.
Where possible, use descriptions such as “my father”, “my mother”, “my friend”, initials, a nickname or another non-identifying reference.
Unless genuinely necessary and lawful, do not publish another person’s:
- full legal name;
- phone number;
- email;
- home address;
- government identification number;
- passport details;
- financial information;
- precise location;
- confidential medical record;
- private photograph;
- private communication; or
- similarly sensitive information.
20.Third-Party Personal Data
If you provide Personal Data relating to another person, you represent that you are lawfully entitled to provide the information.
PRAEORA may remove or redact third-party Personal Data where appropriate even if the User who submitted it objects.
A person who believes their Personal Data appears improperly in PRAEORA Content may contact hello@praeora.com. PRAEORA may verify the request before acting.
21.Sensitive Prayer Information
Prayer Requests can reveal highly private matters, including:
- religious beliefs;
- health;
- mental health;
- disability;
- pregnancy;
- fertility;
- relationships;
- bereavement;
- financial difficulty;
- legal problems;
- addiction;
- family conflict; or
- traumatic events.
Users should include only the amount of detail genuinely needed for their Prayer Request.
PRAEORA may display additional privacy warnings before submission.
22.Religious or Spiritual Preference
PRAEORA may allow a User to voluntarily indicate a religious, spiritual or philosophical preference for matching purposes.
Options may include no preference, universal, prefer not to say, Prefer Same Tradition, Prefer Specific Tradition, or equivalent choices.
Selection of a tradition is a matching preference and does not prove that the User formally belongs to that tradition.
Where applicable law requires separate consent for processing such information, PRAEORA will seek that consent independently from acceptance of these Terms.
23.Prayer Visibility and Anonymity
PRAEORA may provide privacy options such as anonymous presentation, username-only presentation, limited profile presentation or other controlled visibility settings.
The visibility option selected or displayed when a Prayer is submitted will govern its intended distribution. PRAEORA should use privacy-conscious defaults.
A Prayer being anonymous to Reciters does not necessarily mean that the underlying Account is anonymous to PRAEORA.
24.Reciter Participation
Participation as a Reciter is voluntary.
A Reciter who accepts a Prayer Request agrees to make a genuine, good-faith effort to participate as represented through PRAEORA.
Accepting a Prayer does not create:
- employment;
- agency;
- partnership;
- fiduciary duty;
- professional duty;
- clergy status;
- a contractual relationship between Seeker and Reciter; or
- a legally enforceable obligation to achieve an outcome.
25.Freedom of Religious Practice
Reciters may pray according to their own lawful beliefs.
A User must not:
- force another User to change religion;
- harass another User concerning belief;
- demand religious conversion;
- pressure another User to make a payment;
- claim religious authority falsely; or
- exploit a vulnerable User through spiritual fear.
26.Synchronised Prayer Times
PRAEORA may calculate Prayer times using server time, time zones, device settings, scheduling databases and notification systems.
Actual timing may be affected by:
- internet connectivity;
- operating-system restrictions;
- incorrect device clocks;
- notification permissions;
- daylight-saving changes;
- server outages; or
- User behaviour.
PRAEORA does not guarantee that every Reciter begins or completes a Recitation at precisely the same instant.
27.Prayer Reminders
PRAEORA may send notifications before a scheduled Recitation, including reminder intervals selected by PRAEORA or the User.
Receipt of a notification cannot be guaranteed.
Users remain responsible for device settings, notification permissions, connectivity and participation.
28.Privacy-Safe Notifications
Because Prayer Requests may reveal sensitive information, PRAEORA may use generic notification wording by default.
Sensitive prayer text may be withheld from lock-screen notifications unless the User expressly chooses otherwise.
29.Matching and Distribution
PRAEORA may use automated systems to determine which Prayer Requests are offered to which Reciters.
Matching may take account of:
- Reciter availability;
- User preferences;
- tradition preferences;
- prayer language;
- time zone;
- broad geographic criteria;
- existing commitments;
- selected Prayer tier;
- estimated network reach;
- abuse prevention;
- capacity constraints; and
- other legitimate operational factors.
Matching does not rank the spiritual worth of Users or religions.
30.Prayer Reach Tiers
PRAEORA may offer Prayer tiers such as Basic, Focused, Strong, Deep, Global or other tiers introduced in the future.
Each tier may correspond to:
- a particular target reach;
- a minimum participation threshold;
- a desired participation level;
- a maximum participation level;
- a Token requirement; or
- other technical parameters.
The parameters displayed before Prayer submission govern that transaction.
31.Dynamic Reciter Pool
PRAEORA may calculate an eligible Reciter pool based on User-selected preferences.
Depending on available functionality, this may include any available Reciter, Reciters from the same selected tradition, Reciters from a specifically preferred tradition, or another selected grouping.
The size of the eligible pool may change over time. PRAEORA may calculate and preserve a participation requirement or target at the time a Prayer is submitted.
32.Reach Is Not a Guarantee
A stated reach percentage or participation target means that PRAEORA will use the relevant platform logic to attempt distribution or matching according to that tier.
It does not mean that the same percentage of Users will necessarily:
- accept the Prayer;
- receive the notification;
- open PRAEORA;
- complete the Recitation; or
- participate simultaneously.
A higher tier represents a higher level of intended platform reach or matching effort and not greater spiritual effectiveness.
33.User Content Ownership
You retain ownership of intellectual-property rights that you lawfully hold in your User Content.
PRAEORA does not acquire ownership of your Prayer Request merely because you submit it.
34.Licence to Operate the Service
By submitting User Content, you grant PRAEORA a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, technically process, transmit, display to authorised Users, distribute to eligible Reciters, translate, moderate, redact, secure, back up and otherwise process the Content only to the extent reasonably necessary to:
- provide the Service;
- fulfil the function requested by you;
- moderate safety and abuse;
- maintain security;
- prevent fraud;
- respond to complaints;
- comply with applicable law; or
- establish, exercise or defend legal rights.
35.Effect of Content Deletion
When User Content is deleted, PRAEORA will cease ordinary active use of that Content to the extent reasonably practicable.
Certain copies may temporarily remain:
- in backups;
- in fraud or security records;
- in legally required records;
- under lawful preservation requirements; or
- where reasonably necessary for legal claims.
Content already received by another User may not always be technically retractable from that User’s device.
36.Machine Translation
PRAEORA may provide automated translation. Machine translation may:
- contain inaccuracies;
- misinterpret religious expressions;
- change nuance;
- mistranslate names;
- produce culturally inappropriate phrasing; or
- omit context.
Where available, the original Prayer Request should be treated as authoritative.
Automated translation does not constitute a religious interpretation by PRAEORA.
37.Artificial Intelligence and Automated Systems
PRAEORA may use automated technologies for functions such as:
- matching;
- translation;
- language identification;
- spam detection;
- offensive-content screening;
- fraud detection;
- abuse detection;
- duplicate detection;
- classification;
- safety detection; and
- moderation assistance.
Automated systems can make mistakes.
Where appropriate or legally required, material moderation decisions may be eligible for human review.
38.AI Training and Prayer Content
PRAEORA will not intentionally use private Prayer Content to train an unrelated general-purpose third-party AI model unless PRAEORA has a lawful basis, provided appropriate notice, and obtained any consent required by applicable law.
Service providers may be contractually restricted from independently using Prayer Content for their own unrelated model training where appropriate.
39.Prohibited Content — General
Users must not use PRAEORA to create, transmit, promote or facilitate unlawful or seriously harmful Content.
PRAEORA may apply more detailed Community Guidelines in addition to the provisions below.
40.Violence and Harm
Users must not submit Content that:
- credibly threatens death or serious injury;
- solicits violence;
- encourages violent crime;
- requests deliberate serious harm to another person;
- glorifies serious unlawful violence in a manner facilitating harm; or
- provides actionable instructions for serious wrongdoing.
41.Hate and Religious Hostility
Users must not use PRAEORA to promote violence, dehumanisation or serious hostility against individuals or groups on the basis of protected characteristics.
This may include attacks based on:
- religion;
- caste;
- race;
- ethnicity;
- nationality;
- sex;
- sexual orientation;
- disability; or
- another legally protected characteristic.
Respectful religious disagreement is not automatically prohibited merely because another person finds the belief objectionable.
42.Harassment
Users must not stalk, threaten, repeatedly harass, intimidate, encourage coordinated abuse of, doxx or maliciously expose another person through PRAEORA.
43.Privacy Violations
Users must not publish another person’s:
- passwords;
- authentication credentials;
- financial account credentials;
- private intimate information;
- government identification;
- precise location;
- confidential medical record; or
- other highly sensitive private information
without lawful justification.
44.Sexual Exploitation
PRAEORA prohibits Content involving:
- child sexual abuse;
- sexual exploitation of minors;
- trafficking;
- non-consensual intimate imagery;
- sexual extortion;
- unlawful sexual exploitation; or
- other prohibited sexual abuse.
45.Self-Harm
Users may seek prayer for emotional distress, recovery or support.
Users must not use PRAEORA to:
- encourage suicide;
- provide instructions for suicide;
- encourage serious self-injury; or
- pressure a vulnerable person to harm themselves.
46.Fraud and Deception
Users must not:
- impersonate another person;
- falsely solicit funds;
- operate scams;
- manipulate Token balances;
- falsify Recitations;
- use bots to generate rewards;
- create fake participation;
- manipulate Prayer thresholds; or
- falsely claim to represent PRAEORA.
47.Spam and Commercial Solicitation
Prayer Requests must not primarily be used for:
- unsolicited advertising;
- mass promotion;
- pyramid schemes;
- investment solicitation;
- affiliate spam;
- unrelated commercial links; or
- repeated promotional messaging.
48.Prayers Seeking Harm or Coercion
PRAEORA may reject, remove or request reframing of a Prayer that primarily seeks:
- death;
- injury;
- revenge;
- forced romantic attachment;
- coercive control;
- stalking;
- criminal success;
- religious persecution; or
- deliberate harm to another person.
A Prayer seeking peace, healing, reconciliation or a positive outcome without coercion is treated differently from a request seeking control over another person’s free will.
49.No Professional Advice
PRAEORA does not provide:
- medical advice;
- diagnosis;
- treatment;
- psychiatric care;
- psychological therapy;
- legal advice;
- financial advice;
- tax advice;
- investment advice; or
- other regulated professional services.
50.Medical Disclaimer
Users must not use PRAEORA to encourage another person to:
- stop prescribed medication;
- disregard a medical emergency;
- reject necessary medical treatment; or
- rely exclusively on prayer in place of appropriate medical care.
PRAEORA does not warrant medical outcomes.
51.Emergencies
Do not rely on PRAEORA to obtain urgent intervention for:
- imminent suicide;
- serious self-harm;
- crime in progress;
- kidnapping;
- immediate violence;
- medical emergency;
- fire;
- abuse requiring immediate intervention; or
- another immediate threat to life or safety.
Where appropriate, PRAEORA may present safety information or take proportionate measures when Content appears to indicate an immediate serious risk.
52.Moderation
PRAEORA may moderate Content through automated systems, User reports, human review, fraud systems, safety classifiers, keyword screening or combinations of these mechanisms.
PRAEORA may:
- allow Content;
- warn a User;
- request modification;
- redact Content;
- reduce visibility;
- reject Content;
- remove Content;
- restrict functionality;
- suspend an Account; or
- terminate an Account.
53.Moderation Is Not Perfect
PRAEORA does not guarantee that:
- every prohibited item will be detected;
- every lawful item will always be correctly classified;
- automated systems will be error-free; or
- every report will result in removal.
Moderation decisions are made according to applicable policies, safety considerations and law.
54.Reporting Content
Users may report Content they reasonably believe:
- violates these Terms;
- violates Community Guidelines;
- exposes private information;
- infringes intellectual property;
- constitutes fraud;
- constitutes impersonation; or
- is otherwise unlawful.
Knowingly submitting abusive or fraudulent reports may itself constitute misuse.
55.Appeals and Review
Where appropriate, PRAEORA may provide a mechanism for Users to request review of a moderation decision.
PRAEORA may restrict information concerning enforcement where disclosure would:
- expose another User;
- compromise security systems;
- facilitate rule evasion;
- compromise an investigation; or
- violate law.
Statutory appeal rights remain unaffected.
56.Complaints and Grievances
Users may submit complaints regarding Content, Account restrictions, privacy, Personal Data, impersonation, intellectual property, payments, Tokens, security or other PRAEORA matters to hello@praeora.com.
PRAEORA will process complaints according to applicable law and the nature and urgency of the complaint.
Where applicable law requires a particular statutory grievance mechanism, contact or disclosure, PRAEORA may publish such information separately.
57.Indian Intermediary Obligations
To the extent PRAEORA qualifies as an intermediary under applicable Indian law, PRAEORA intends to operate appropriate procedures for:
- User rules;
- Content complaints;
- unlawful Content;
- valid court or governmental directions;
- lawful information requests;
- preservation obligations;
- security;
- transparency;
- appeals; and
- other legally applicable due-diligence requirements.
Nothing in these Terms requires PRAEORA to remove lawful Content solely because another User disagrees with it.
58.Privacy
PRAEORA’s processing of Personal Data is governed principally by the PRAEORA Privacy Policy and applicable privacy law.
These Terms do not replace the Privacy Policy.
The Privacy Policy will describe matters such as:
- categories of Personal Data;
- purposes of processing;
- applicable legal bases;
- data recipients;
- processors;
- storage;
- retention;
- international transfers;
- security;
- User rights; and
- methods for exercising applicable rights.
59.Applicable Privacy Frameworks
Depending upon where PRAEORA operates, where Users are located and whether statutory thresholds are satisfied, privacy frameworks potentially relevant to the Service may include:
- India’s Digital Personal Data Protection Act, 2023 and applicable rules;
- the EU General Data Protection Regulation;
- applicable European ePrivacy rules;
- the UK GDPR and Data Protection Act 2018;
- the California Consumer Privacy Act, as amended;
- other applicable United States state privacy laws;
- applicable United States consumer-health-data laws;
- Brazil’s LGPD;
- Canadian federal or provincial privacy legislation;
- Australia’s applicable privacy legislation;
- Singapore’s applicable data-protection legislation; and
- other applicable national or regional data-protection laws.
References to such laws do not mean every law necessarily applies to PRAEORA in every circumstance.
60.Privacy Consent
Where consent is legally required, PRAEORA may request consent separately for matters such as:
- optional religious or spiritual preference;
- marketing;
- non-essential analytics;
- certain cookies;
- precise location;
- Sensitive Data;
- certain AI processing;
- public sharing; or
- other optional functionality.
Consent will not be inferred solely because a User accepted these Terms where applicable law requires separate consent.
61.Data Minimisation
PRAEORA aims to collect information reasonably necessary to operate the Service.
PRAEORA may avoid or restrict collection of information such as:
- precise GPS location;
- address books;
- government identification documents;
- unnecessary exact residential addresses;
- unnecessary medical records; or
- other information not reasonably needed.
The actual data collected will be disclosed in the Privacy Policy.
62.User Privacy Rights
Depending on applicable law, a User may have rights relating to:
- access;
- correction;
- deletion;
- withdrawal of consent;
- objection;
- restriction;
- portability;
- opting out of certain sharing;
- limiting certain use of sensitive information;
- nomination where applicable; and
- making a privacy complaint.
PRAEORA will provide mechanisms appropriate to the law governing the request.
63.Account Deletion
PRAEORA will provide Account-deletion functionality in accordance with applicable law and relevant platform requirements.
Deletion may be initiated through the App, PRAEORA’s website or another clearly identified mechanism.
Simply uninstalling the App does not delete the Account.
64.Effect of Account Deletion
Following valid Account deletion, PRAEORA will delete or irreversibly anonymise Account-associated Personal Data that PRAEORA is not lawfully required or permitted to retain.
Certain information may remain for a limited period where reasonably necessary for:
- transaction records;
- tax or accounting requirements;
- security;
- fraud prevention;
- chargebacks;
- dispute resolution;
- legal claims;
- regulatory obligations;
- lawful preservation; or
- enforcement concerning serious abuse.
Details will be contained in the Privacy Policy and retention schedule.
65.Security
PRAEORA will use security measures appropriate to the risks associated with the Service. These may include:
- encryption in transit;
- secure authentication;
- database access controls;
- role-based access;
- administrator protections;
- rate limiting;
- security logging;
- backup controls;
- secrets management;
- monitoring;
- vulnerability management; and
- incident-response procedures.
No internet-connected service can guarantee absolute security.
66.Security Incidents
PRAEORA may:
- investigate suspected security incidents;
- restrict affected Accounts;
- revoke sessions;
- preserve evidence;
- remediate vulnerabilities;
- notify affected Users; and
- notify competent authorities
where appropriate or required by applicable law.
67.No Sale of Private Prayer Content
PRAEORA will not treat private Prayer Content as a commodity for sale to data brokers.
PRAEORA will not intentionally use a User’s religion, illness, bereavement or similarly sensitive Prayer Content to target advertising based on that sensitive characteristic.
Any future advertising feature will remain subject to applicable law and the Privacy Policy.
68.PRAEORA Token System — General Principle
PRAEORA may operate a closed-loop Token system to facilitate participation and access to designated PRAEORA functions.
Tokens are a digital utility mechanism within PRAEORA.
Tokens are not intended to function as a general-purpose payment instrument.
69.Legal Nature of Tokens
Unless PRAEORA expressly states otherwise pursuant to a legally compliant future product, PRAEORA Tokens:
- are not legal tender;
- are not currency;
- are not cryptocurrency;
- are not electronic money;
- are not securities;
- are not investments;
- are not bank deposits;
- do not constitute debt owed by PRAEORA;
- do not generate interest;
- do not confer equity;
- do not confer voting rights;
- cannot ordinarily be redeemed for cash;
- cannot ordinarily be transferred between Users;
- cannot be traded on an exchange;
- cannot be pledged as collateral; and
- have no intended utility outside PRAEORA.
If applicable law later requires a different legal treatment, PRAEORA may modify the Token system accordingly.
70.Token Categories
PRAEORA may distinguish between:
70.1 Purchased Tokens
Tokens obtained through a monetary purchase.
70.2 Earned Tokens
Tokens earned through Eligible Recitations or other qualifying activity.
70.3 Promotional Tokens
Tokens granted without direct monetary payment, including welcome bonuses and promotional rewards.
70.4 Restored Tokens
Tokens returned following a reversal, cancellation, technical failure or other eligible event.
Different conditions may apply to different Token categories where clearly disclosed and legally permitted.
71.Welcome Tokens
At launch, PRAEORA may provide eligible new Users with 5 welcome Tokens. Welcome Tokens constitute Promotional Tokens.
A User is ordinarily eligible for only one welcome allocation.
PRAEORA may deny, reverse or remove welcome Tokens obtained through:
- duplicate Accounts;
- false identities;
- automation;
- device farming;
- promotional abuse; or
- other fraudulent means.
Where a welcome-token offer is displayed during registration, the conditions displayed with that offer will apply.
72.Earning Tokens Through Recitation
Under the initial PRAEORA Token structure, an Eligible Recitation earns 3 Tokens.
The reward is for qualifying participation and not for whether the Prayer Request is subsequently considered answered.
Accordingly:
- an Eligible Recitation may earn Tokens even if the Seeker later marks the Prayer “Not Answered”;
- an Eligible Recitation may earn Tokens if the Seeker does not provide an outcome;
- Tokens are not a reward for producing a supernatural or real-world result.
PRAEORA may prospectively change the Token reward rate. Any changed reward rate will apply only according to the information displayed for the relevant future activity.
73.Eligible Recitation
An “Eligible Recitation” is a Recitation that:
- was validly accepted through PRAEORA;
- relates to a legitimate Prayer Request;
- is completed in good faith;
- complies with applicable timing and participation requirements;
- is not generated automatically;
- is not fraudulent;
- is not self-dealing through controlled Accounts;
- is not part of Token farming; and
- otherwise complies with these Terms.
Merely pressing, scripting or automatically triggering a completion button does not create an unconditional entitlement to Tokens.
74.Good-Faith Participation
PRAEORA generally cannot observe or verify the internal mental or spiritual act of prayer.
The Token system therefore relies partly on honest User participation.
By confirming completion of a Recitation, you represent in good faith that you undertook the Recitation as contemplated by the Service.
Knowingly making false completion declarations for the purpose of accumulating Tokens constitutes Token abuse.
75.Token Farming
Prohibited Token farming includes:
- automated acceptance of Prayers;
- automated completion;
- fake Recitations;
- scripts;
- bots;
- coordinated fake participation;
- operating multiple Accounts;
- reciprocal fraudulent arrangements;
- accepting your own Prayer through controlled Accounts;
- exploiting technical bugs; or
- otherwise generating Tokens without genuine qualifying activity.
PRAEORA may investigate suspected Token farming.
76.Token Wallet
PRAEORA may maintain a Wallet containing information such as:
- total Token balance;
- Available Tokens;
- Reserved Tokens;
- Earned Tokens;
- Purchased Tokens;
- Promotional Tokens; and
- Token transaction history.
The Wallet record maintained by PRAEORA’s backend systems will ordinarily be the authoritative technical record of Token transactions, subject to correction of demonstrated errors.
77.Token Ledger
PRAEORA may record Token transactions including:
- welcome credit;
- Recitation reward;
- purchase;
- Prayer reservation;
- Prayer consumption;
- cancellation;
- restoration;
- correction;
- fraud reversal;
- refund adjustment;
- chargeback; and
- promotional adjustment.
Users may be provided with a transaction history.
78.Token Reservation
When a User submits a Prayer or initiates another Token-consuming transaction, PRAEORA may first place the required Tokens into “Reserved” status.
Reserved Tokens:
- remain associated with the User’s transaction;
- cannot ordinarily be used for another transaction while reserved; and
- may later be consumed, released or restored depending on the outcome.
Reservation does not necessarily mean final consumption.
79.When Tokens Are Consumed
The point at which Reserved Tokens become consumed may depend on the relevant function.
PRAEORA may consider Tokens consumed when, for example:
- a Prayer is activated;
- matching or distribution materially begins;
- the requested digital service is delivered; or
- another clearly disclosed event occurs.
The relevant transaction screen may specify the applicable consumption point.
80.Prayer Cancellation Before Activation
Where a User cancels a Prayer before material matching, distribution or service delivery begins, Reserved Tokens may be restored to the Wallet.
The exact cancellation treatment may depend on the status of the Prayer.
81.Prayer Cancellation After Service Begins
If the Seeker voluntarily cancels a Prayer after PRAEORA has materially begun providing the selected matching or distribution service:
- some or all Tokens may remain consumed;
- a partial restoration may be offered; or
- another disclosed rule may apply.
Mandatory consumer rights remain unaffected.
82.Failed or Expired Prayer
If a Prayer cannot proceed because:
- no suitable Reciters are available;
- a required technical condition cannot be met;
- the Prayer expires before activation; or
- PRAEORA experiences a qualifying system failure,
PRAEORA may release or restore Reserved Tokens according to the applicable transaction rules.
83.Technical Failure
Where Tokens are debited or consumed because of a demonstrated PRAEORA technical error and the corresponding service was not supplied, PRAEORA may:
- reverse the transaction;
- restore Tokens;
- provide equivalent service; or
- provide another remedy required by applicable law.
84.Duplicate Token Transactions
If the same valid transaction is accidentally debited more than once because of a technical error, PRAEORA may restore the duplicate amount after verification.
85.Rejected Prayers
If PRAEORA rejects a Prayer before the relevant Token-consuming service materially begins, Tokens may ordinarily be released or restored.
If the Prayer was rejected because of deliberate serious misuse after service resources were materially consumed, a different treatment may apply where lawful and disclosed.
86.Moderation Reversal
If a Prayer is removed due to a moderation decision and that decision is subsequently reversed on appeal, PRAEORA may restore Tokens or otherwise place the User in an equivalent position where appropriate.
87.Prayer Outcome Does Not Affect Reciter Reward
A Seeker’s later selection of Answered, Not Answered or no outcome does not, by itself, reverse Tokens legitimately earned by Reciters.
Tokens reward qualifying participation rather than success of the Prayer.
88.Token Costs for Prayer Tiers
Different Prayer tiers may require different quantities of Tokens.
The Token requirement displayed before confirmation of a Prayer submission will govern that transaction.
PRAEORA may change Token requirements prospectively. PRAEORA will not retroactively increase the Token cost of a transaction already validly confirmed.
89.Higher Token Cost Does Not Mean a Better Prayer
A higher Token requirement may correspond to increased intended reach, matching resources or another digital function.
It does not mean that:
- the Prayer is spiritually more important;
- the Prayer receives preferential divine attention;
- the User has greater spiritual merit;
- the Prayer is more likely to be answered by God; or
- the desired real-world event is more likely to occur.
90.Purchased Tokens
Where PRAEORA permits Users to purchase Tokens, the purchase screen will display applicable information before confirmation, which may include:
- Token quantity;
- price;
- currency;
- applicable tax;
- payment channel; and
- relevant conditions.
App-store rules may govern purchases made through an App.
91.Purchased Tokens and Expiry
PRAEORA’s preferred initial policy is that legitimately Purchased Tokens will not expire merely because time has passed while the User maintains an eligible active Account and PRAEORA continues to operate the relevant Token service, unless:
- applicable law requires otherwise;
- a materially different condition was clearly disclosed before purchase; or
- the Token system is lawfully discontinued.
92.Earned Tokens and Expiry
PRAEORA’s preferred initial policy is that legitimately Earned Tokens will not routinely expire solely because of the passage of time while the Account remains eligible and the Token system remains available.
PRAEORA may change this policy prospectively with appropriate notice where lawful.
93.Promotional Token Expiry
Promotional Tokens may be subject to:
- an expiry date;
- campaign restrictions;
- territorial restrictions;
- User eligibility requirements; or
- other promotional conditions,
provided material restrictions are appropriately disclosed.
94.Tokens Are Non-Transferable
Unless PRAEORA expressly introduces a compliant transfer feature, Users must not:
- sell Tokens;
- transfer Tokens;
- gift Tokens to another Account;
- barter Tokens;
- trade Tokens;
- operate a Token marketplace; or
- exchange Tokens for money or external value.
95.No Cash Redemption
Tokens cannot ordinarily be redeemed for cash.
Nothing in this clause prevents a monetary refund or other remedy where applicable consumer law independently requires one.
96.Token Fraud Reversal
PRAEORA may reverse Tokens reasonably determined to have resulted from:
- fraud;
- technical exploitation;
- duplicate credit;
- Token farming;
- bot activity;
- manipulated Recitations;
- chargebacks;
- unauthorised payment;
- promotional abuse; or
- another invalid transaction.
Where appropriate, PRAEORA may restrict the Account while investigating.
97.Negative Balances
If a Token reversal, refund or chargeback causes an Account to have insufficient Tokens, PRAEORA may:
- create a temporary negative balance;
- restrict further Token use;
- offset future legitimately earned Tokens;
- cancel a pending Token transaction; or
- take another proportionate measure.
PRAEORA will not convert an ordinary negative Token balance into a monetary debt owed by the User unless a separate valid monetary obligation independently exists.
98.Payment Chargebacks
Where a User obtains Purchased Tokens and subsequently reverses or charges back the corresponding payment, PRAEORA may remove equivalent unused Tokens.
If those Tokens have already been consumed, PRAEORA may restrict the Account while investigating the transaction.
This does not affect a User’s legitimate statutory right to dispute an unauthorised or improper payment.
99.Account Suspension and Tokens
During a temporary Account suspension:
- Tokens may be temporarily inaccessible;
- pending transactions may be paused or cancelled; and
- the Wallet may remain preserved while the issue is investigated.
Suspension does not automatically mean forfeiture of legitimately Purchased Tokens.
100.Account Termination and Tokens
Treatment of Tokens following permanent termination may depend upon:
- Token category;
- reason for termination;
- fraud;
- applicable consumer law;
- whether Tokens were purchased;
- whether Tokens were earned legitimately; and
- technical feasibility.
Fraudulently obtained Tokens may be cancelled. Promotional Tokens may be cancelled where permitted.
Legitimately Purchased Tokens will be treated with regard to applicable mandatory consumer rights and will not be characterised as forfeitable merely to avoid those rights.
101.User-Requested Account Deletion and Tokens
Before voluntarily deleting an Account, PRAEORA may inform the User about the effect of deletion on unused Tokens.
Because Tokens are ordinarily non-transferable, deletion may result in loss of unused Earned or Promotional Tokens after any applicable notice or cooling-off requirement.
Purchased Tokens remain subject to mandatory consumer-law requirements.
Users should review their Wallet before confirming permanent Account deletion.
102.Discontinuation of Token System
If PRAEORA permanently discontinues its Token system, PRAEORA may:
- provide advance notice where reasonably practicable;
- establish a period during which Tokens can be used;
- migrate Tokens to an equivalent PRAEORA utility;
- provide appropriate treatment for unused Purchased Tokens; or
- take another measure consistent with applicable law.
Earned and Promotional Tokens do not acquire cash-redemption value solely because the Token system ends, except where applicable law requires otherwise.
103.Token System Changes
PRAEORA may prospectively modify:
- Token earning rates;
- Token costs;
- eligible activities;
- Prayer-tier costs;
- promotional programmes;
- reservation rules; or
- other Token mechanics.
Material changes will be disclosed as appropriate.
PRAEORA will not retroactively rewrite a completed Token transaction merely because future Token economics have changed.
104.Token Disputes
A User who believes a Token transaction is incorrect may contact hello@praeora.com.
The User should provide sufficient identifying information concerning the disputed transaction, such as:
- date;
- Prayer ID;
- Recitation ID;
- Token amount; or
- transaction reference,
where available.
PRAEORA may review system logs and Wallet records.
105.Token Regulatory Changes
Digital asset, virtual currency, payment and consumer legislation can evolve.
If a competent authority or applicable law requires PRAEORA to modify, restrict or discontinue a Token feature, PRAEORA may do so.
PRAEORA may also prevent Token functionality in particular jurisdictions where necessary.
106.Paid Digital Services
PRAEORA may offer paid digital services such as:
- Token packages;
- subscriptions;
- premium features;
- enhanced Prayer reach;
- one-time digital functionality; or
- other services.
The price and material terms will be displayed before purchase.
107.App-Store Payments
Where a purchase is made through Apple, Google or another app marketplace, the marketplace’s:
- billing procedures;
- tax treatment;
- payment processing;
- cancellation mechanisms; and
- refund procedures
may also apply.
Nothing in these Terms removes rights granted by mandatory law or the applicable marketplace.
108.Subscriptions
If PRAEORA introduces an automatically renewing subscription, PRAEORA will disclose, as appropriate:
- price;
- billing period;
- renewal basis;
- cancellation method;
- relevant trial conditions; and
- material restrictions
before purchase.
Creating a PRAEORA Account alone does not enrol a User into a paid subscription.
109.Refunds
Eligibility for a refund may depend on:
- whether the digital service has already been supplied;
- the nature of the transaction;
- applicable consumer law;
- app-store rules;
- payment-processor rules;
- technical failure; or
- other circumstances.
Nothing in these Terms eliminates a mandatory refund or statutory consumer remedy.
110.Voluntary Contributions
PRAEORA may allow Users to make a voluntary financial Contribution supporting PRAEORA.
Unless expressly stated otherwise:
- the recipient is the commercial operator of PRAEORA;
- the Contribution is voluntary;
- it does not purchase ownership;
- it is not an investment;
- it does not guarantee additional Prayer participation;
- it does not influence whether a Prayer is answered;
- it does not purchase divine favour; and
- it should not be assumed to qualify for a charitable tax deduction.
PRAEORA will not describe a commercial Contribution as a charitable donation where doing so would be misleading.
111.Fundraising by Users
Unless PRAEORA expressly introduces such a feature, Users must not use Prayer Requests primarily to solicit:
- bank transfers;
- cryptocurrency;
- loans;
- gift cards;
- investments;
- direct donations; or
- other financial transfers from Reciters.
PRAEORA may restrict financial solicitation intended to exploit sympathy or spiritual vulnerability.
112.Software Licence
Subject to these Terms, PRAEORA grants you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable licence to install and use official PRAEORA software on devices that you own or are authorised to control.
The software is licensed, not sold.
No ownership of:
- source code;
- algorithms;
- databases;
- branding;
- intellectual property;
- platform architecture; or
- underlying technology
is transferred to you.
113.Software Restrictions
Except where applicable law expressly permits otherwise, you must not:
- reverse engineer the App;
- decompile it;
- disassemble it;
- attempt to discover source code;
- circumvent authentication;
- circumvent security controls;
- extract data through unauthorised scraping;
- bypass rate limits;
- exploit undocumented APIs;
- distribute modified versions;
- sell or sublicense the App;
- introduce malicious code; or
- attempt unauthorised access to PRAEORA infrastructure.
Lawful security research protected by applicable law is not prohibited merely by this provision.
114.Software Updates
PRAEORA may issue:
- security updates;
- bug fixes;
- compatibility updates;
- feature updates; or
- new versions.
Older versions may cease functioning where reasonably necessary for security, compatibility or legal compliance.
115.Open-Source Software
PRAEORA software may include open-source components.
Such components remain governed by their respective licences.
Where an applicable open-source licence necessarily conflicts with these Terms concerning that component, the open-source licence will govern that component.
116.Apple App Store Users
If you obtain the PRAEORA App through Apple’s App Store and PRAEORA does not provide a separate custom End User Licence Agreement through Apple, the Apple Standard End User Licence Agreement applicable through the App Store will govern the licence to the iOS App.
These PRAEORA Terms will continue to govern your:
- PRAEORA Account;
- Prayer activity;
- Token activity;
- User Content;
- Service conduct;
- PRAEORA-specific payments;
- privacy relationship; and
- other use of the PRAEORA Service,
to the extent not inconsistent with mandatory Apple terms or applicable law.
PRAEORA may adopt a custom Apple EULA in a future version.
117.Google Play Users
Where you obtain PRAEORA through Google Play:
- Google Play terms may apply to distribution and purchases;
- Google is not the operator of PRAEORA;
- PRAEORA remains responsible for PRAEORA’s Service as required by applicable law; and
- these Terms do not alter rights you may independently have against Google.
118.Third-Party Services
PRAEORA may rely upon third parties for functions such as:
- cloud hosting;
- authentication;
- database infrastructure;
- email;
- SMS;
- notifications;
- payments;
- security;
- analytics;
- translations; and
- app distribution.
Third parties may operate under their own legal terms.
PRAEORA remains responsible for its obligations to the extent required by applicable law.
119.External Links
PRAEORA may provide links to third-party websites or services.
A link does not necessarily constitute endorsement.
Users should review the terms and privacy practices of external services before using them.
120.PRAEORA Intellectual Property
Except for User Content and third-party material, PRAEORA or its licensors retain applicable intellectual-property rights in:
- PRAEORA branding;
- logos;
- software;
- graphics;
- user-interface design;
- original text;
- platform architecture;
- database arrangements;
- algorithms;
- documentation; and
- other proprietary material.
121.Trademark Use
Users must not use PRAEORA or EMQEVIA branding in a manner that:
- falsely suggests endorsement;
- falsely suggests partnership;
- impersonates PRAEORA;
- confuses Users;
- facilitates fraud; or
- infringes applicable trademark rights.
122.Feedback
If you voluntarily provide product suggestions or feedback, you grant PRAEORA permission to use that feedback for development, improvement and operation of the Service without an obligation to compensate you.
This does not transfer ownership of your unrelated Prayer Content.
123.Copyright Complaints
A person who believes that Content on PRAEORA infringes copyright may contact hello@praeora.com.
A useful complaint should identify:
- the protected work;
- the allegedly infringing material;
- sufficient information to locate it;
- the complainant’s contact information;
- the basis of the claim; and
- relevant evidence of rights or authority.
PRAEORA may request additional information before acting.
124.United States Copyright Matters
PRAEORA may implement additional procedures under United States copyright law if and when applicable.
Until PRAEORA separately publishes any statutory designation required for a particular United States safe-harbour mechanism, nothing in these Terms should be interpreted as representing that such a designation has been completed.
Copyright concerns may initially be sent to hello@praeora.com.
125.Electronic Communications
PRAEORA may communicate with Users electronically through:
- email;
- in-App notices;
- push notifications;
- SMS where applicable; or
- website notices.
Marketing communications will be handled separately where applicable law requires consent or opt-out rights.
Important legal, security or Account communications may be sent even if marketing communications have been disabled.
126.Service Availability
PRAEORA does not guarantee uninterrupted availability.
Service may be affected by:
- maintenance;
- software errors;
- cyber incidents;
- internet outages;
- hosting failures;
- app-store failures;
- telecommunications failures;
- force majeure events; or
- other circumstances.
A scheduled Recitation may consequently be delayed or disrupted.
127.Beta or Experimental Features
PRAEORA may introduce features marked:
- Beta;
- Preview;
- Experimental;
- Pilot; or
- Test.
Such features may be incomplete, changed or discontinued.
Users should not rely upon experimental functionality for critical purposes.
128.Changes to the Service
PRAEORA may modify or discontinue functionality for legitimate reasons such as:
- security;
- compliance;
- product development;
- safety;
- performance;
- fraud prevention;
- third-party dependency changes; or
- commercial viability.
Mandatory remedies relating to paid services remain unaffected.
129.Account Suspension
PRAEORA may temporarily restrict or suspend an Account where reasonably necessary because of:
- suspected fraud;
- Token abuse;
- security compromise;
- serious Content violation;
- repeated violations;
- legal requirements;
- threats to other Users; or
- investigation of misconduct.
Where appropriate, PRAEORA may provide notice and an opportunity for review.
130.Account Termination
PRAEORA may permanently terminate an Account for serious or repeated breaches.
Particularly serious violations may include:
- child sexual exploitation;
- serious threats of violence;
- deliberate cyberattack;
- systematic fraud;
- malicious impersonation;
- repeated ban evasion;
- malware distribution;
- systematic Token manipulation; or
- other severe unlawful activity.
Enforcement will remain subject to applicable mandatory law.
131.Termination by User
You may stop using PRAEORA at any time.
Where Account deletion functionality is available, you may permanently delete your Account subject to applicable law and disclosed retention requirements.
Uninstalling the App is not equivalent to Account deletion.
132.No Ban Evasion
A User whose Account has been permanently terminated for serious abuse must not create another Account to evade the restriction.
PRAEORA may retain proportionate security information where lawfully necessary to enforce serious bans.
133.User-to-User Relationships
PRAEORA does not generally guarantee:
- identity;
- sincerity;
- religious affiliation;
- professional qualifications;
- truth of User Content; or
- performance of another User.
Users should exercise reasonable judgment in interactions with others.
134.Off-Platform Contact
Unless PRAEORA deliberately introduces a relevant feature, Users should not use Prayer Requests to pressure other Users into:
- sharing private contact information;
- communicating privately outside PRAEORA;
- transferring money;
- meeting in person; or
- joining another organisation.
PRAEORA is not responsible for voluntary off-platform relationships beyond responsibility imposed by applicable law.
135.Disclaimer of Warranties
To the maximum extent permitted by law, PRAEORA is provided on an “as is” and “as available” basis.
PRAEORA does not warrant that:
- Service will always be uninterrupted;
- every software defect will be corrected immediately;
- every User is truthful;
- every Recitation is genuine;
- every Prayer receives Reciters;
- every translation is accurate;
- every moderation decision is correct;
- every notification arrives; or
- any spiritual or real-world outcome will occur.
Nothing in this clause excludes mandatory consumer guarantees.
136.Limitation of Liability
To the maximum extent permitted by applicable law, PRAEORA, EMQEVIA LLP and their personnel will not be liable for indirect, incidental, special, punitive or consequential loss arising from use of PRAEORA where such exclusion is lawful.
This may include losses arising from:
- missed notifications;
- reliance on User Content;
- User-to-User conduct;
- spiritual expectations;
- third-party outages;
- translation errors;
- device failure; or
- loss of purely Promotional Tokens.
Where liability may lawfully be capped, aggregate contractual liability arising directly from the Service will not exceed the greater of:
- amounts directly paid by the User to PRAEORA during the preceding twelve months; or
- INR 10,000 or equivalent local currency.
This limitation does not apply where applicable law prohibits limitation, including as relevant to:
- fraud;
- fraudulent misrepresentation;
- wilful misconduct;
- legally non-excludable personal injury claims;
- mandatory consumer liability;
- mandatory privacy liability; or
- another legally non-excludable liability.
137.User Indemnity
To the extent permitted by applicable law, a User may be responsible for third-party claims arising directly from the User’s:
- intentionally unlawful Content;
- deliberate infringement;
- fraud;
- malicious system attack;
- deliberate unauthorised disclosure of another person’s information; or
- other serious intentional breach.
A consumer is not required under this clause to indemnify PRAEORA for PRAEORA’s own unlawful conduct.
138.Mandatory Consumer Rights
Nothing in these Terms:
- waives mandatory consumer protection;
- removes non-waivable refund rights;
- prevents access to a competent consumer authority;
- eliminates mandatory privacy rights;
- excludes a statutory guarantee that cannot lawfully be excluded; or
- prevents a User from exercising a non-waivable legal remedy.
139.India — Additional Terms
For Users in India, these Terms are intended to operate consistently with applicable Indian law, including where relevant:
- the Indian Contract Act, 1872;
- Information Technology Act, 2000;
- applicable Information Technology Rules;
- Digital Personal Data Protection Act, 2023;
- rules brought into force under that Act;
- Consumer Protection Act, 2019;
- applicable e-commerce requirements;
- applicable intellectual-property law;
- Bharatiya Nyaya Sanhita, 2023; and
- other mandatory legislation.
Nothing in these Terms limits a right available under mandatory Indian consumer or privacy law.
140.European Union and EEA
For Users protected by European Union or EEA law:
- GDPR rights remain unaffected;
- applicable consumer rights remain unaffected;
- statutory digital-content and digital-service rights remain unaffected;
- applicable withdrawal rights remain unaffected;
- applicable ePrivacy requirements remain unaffected;
- applicable Digital Services Act rights remain unaffected where PRAEORA falls within its scope; and
- mandatory national protections remain available.
PRAEORA may provide additional regional notices where required.
141.EU Content Moderation
Where applicable European law requires additional transparency concerning Content restrictions, PRAEORA may provide:
- reasons for applicable decisions;
- complaint mechanisms;
- appeal mechanisms;
- appropriate transparency information; and
- access to legally required dispute mechanisms.
PRAEORA will apply such requirements according to its legal classification and applicable statutory thresholds.
142.United Kingdom
For Users protected by United Kingdom law:
- mandatory UK consumer rights remain unaffected;
- UK GDPR rights remain unaffected where applicable;
- applicable Data Protection Act protections remain unaffected;
- applicable online-safety requirements may apply; and
- statutory remedies cannot be eliminated by these Terms.
143.United States — General
For Users in the United States, PRAEORA remains subject to applicable federal and state laws according to their respective scope.
These Terms do not waive mandatory rights under:
- consumer-protection law;
- privacy law;
- intellectual-property law;
- children’s privacy law;
- consumer-health-data law; or
- other applicable non-waivable laws.
PRAEORA is intended only for Users aged 18 or older.
144.United States — Consumer Protection
PRAEORA will not knowingly characterise:
- Token value;
- Prayer effectiveness;
- participation numbers;
- paid features;
- subscription terms;
- Contributions;
- privacy practices; or
- refund terms
in a materially deceptive manner.
A disclaimer does not authorise unfair or deceptive conduct.
145.California
Where California privacy law applies to PRAEORA and the relevant statutory thresholds and conditions are satisfied, eligible California consumers may have statutory rights relating to:
- access;
- knowledge;
- correction;
- deletion;
- sale or sharing opt-out;
- certain use of Sensitive Personal Information; and
- non-discrimination.
The PRAEORA Privacy Policy or a California-specific notice will provide the applicable mechanism.
146.United States Consumer Health Data
Prayer Content may incidentally reveal information concerning health.
Where a United States consumer-health-data law applies, PRAEORA may provide a separate Consumer Health Data Notice and applicable statutory rights.
PRAEORA will not treat the fact that a User mentions illness in a Prayer as permission to sell that health information.
147.HIPAA Clarification
PRAEORA is not intended to operate as:
- a hospital;
- doctor;
- health plan;
- healthcare clearinghouse;
- clinical records system; or
- professional healthcare service.
Users should not use PRAEORA as a replacement for secure professional medical-record communication.
The presence of health-related Prayer Content does not, by itself, make PRAEORA a healthcare provider.
148.Brazil
Where Brazil’s applicable data-protection or consumer legislation applies, mandatory User rights remain unaffected.
PRAEORA may provide Brazil-specific notices where necessary.
149.Canada
Where Canadian federal or provincial privacy or consumer law applies, applicable mandatory rights remain unaffected.
PRAEORA may provide regional terms or notices where necessary.
150.Australia
Nothing in these Terms excludes a mandatory guarantee, right or remedy under applicable Australian law where exclusion would be unlawful.
151.Singapore
Where Singapore data-protection or consumer requirements apply, PRAEORA will provide the applicable rights and processes required by law.
152.Other Jurisdictions
PRAEORA may introduce jurisdiction-specific supplements where required.
If mandatory local law conflicts with these Terms:
- the mandatory law prevails to the extent of that conflict;
- the remaining Terms continue where legally possible; and
- PRAEORA may restrict the affected feature in that jurisdiction.
153.Sanctions and Export Controls
Users must not use or obtain PRAEORA in violation of applicable sanctions or export-control laws.
PRAEORA may restrict access where legally required.
154.Government and Legal Requests
PRAEORA may respond to valid legal process.
Where appropriate and lawful, PRAEORA may:
- assess validity;
- require appropriate legal authority;
- seek clarification;
- limit disclosure to information within scope;
- preserve specified information;
- challenge an overbroad request; or
- notify the affected User where legally permissible.
155.Preservation of Information
Information that would otherwise be deleted may be preserved where reasonably necessary because of:
- valid legal process;
- litigation;
- fraud investigation;
- cybersecurity incident;
- serious safety incident;
- regulatory obligation; or
- defence of legal rights.
Preservation does not necessarily permit unrelated use.
156.Force Majeure
To the extent permitted by law, PRAEORA is not responsible for delay or failure caused by events beyond reasonable control, including:
- natural disasters;
- war;
- civil disorder;
- major telecommunications failure;
- internet infrastructure failure;
- power failure;
- government restrictions;
- major cloud outages; or
- other comparable events.
Mandatory consumer rights remain unaffected.
157.Governing Law
Subject to mandatory laws applicable to a User, these Terms are governed by the laws of India.
This choice does not deprive a consumer of mandatory protections applicable in the consumer’s jurisdiction that cannot legally be waived.
158.Informal Dispute Resolution
Users are encouraged to contact PRAEORA before beginning ordinary contractual litigation where reasonable.
Disputes may be sent to hello@praeora.com.
A useful dispute notice should include:
- relevant Account identifier;
- description of the issue;
- Prayer or transaction reference where applicable;
- relevant date;
- remedy sought; and
- supporting information.
This informal process does not prevent urgent legal relief or access to statutory authorities where such rights cannot lawfully be restricted.
159.Jurisdiction
Subject to mandatory consumer jurisdiction and other non-waivable rights, courts of competent jurisdiction in New Delhi, India will have jurisdiction over disputes relating to these Terms.
Where applicable law entitles a User to bring proceedings before another competent court, consumer commission, tribunal or regulator, that right remains unaffected.
160.Arbitration
PRAEORA does not impose mandatory consumer arbitration through these Terms.
Where both parties voluntarily agree after a dispute has arisen, an eligible commercial dispute may be referred to arbitration under applicable Indian law or other mutually agreed rules.
161.Urgent Relief
Nothing in these Terms prevents a party from seeking lawful urgent relief where reasonably necessary to protect:
- personal safety;
- intellectual property;
- confidential information;
- security systems; or
- systems under active attack.
162.Changes to These Terms
PRAEORA may update these Terms because of:
- changes in law;
- regulatory requirements;
- new features;
- Token-system changes;
- safety improvements;
- security requirements;
- payment changes; or
- clarification.
The latest version and effective date will be made available through PRAEORA.
Material changes affecting User rights will be notified where required.
Where renewed consent is legally required, PRAEORA will obtain it rather than relying solely on notice.
163.Periodic User Notice
PRAEORA may periodically remind Users of:
- these Terms;
- Community Guidelines;
- Privacy Policy;
- material amendments; or
- applicable rules of use.
Continued use following an amendment will only constitute acceptance to the extent permitted by applicable law.
164.Assignment
A User may not sell or transfer their Account.
PRAEORA may transfer the operation of the Service or these Terms as part of a lawful:
- restructuring;
- merger;
- acquisition;
- business transfer; or
- transfer to an affiliate,
subject to applicable privacy and consumer-law requirements.
165.No Partnership or Employment
Using PRAEORA does not create:
- employment;
- agency;
- partnership;
- joint venture;
- fiduciary relationship;
- clergy relationship; or
- professional adviser-client relationship
between PRAEORA and a User.
166.Severability
If a provision is found unlawful or unenforceable, it will be limited or severed to the minimum extent necessary where permitted.
The remaining provisions will continue in effect.
167.No Waiver
Failure to enforce a contractual provision on one occasion does not automatically waive the right to enforce it later.
168.Entire Agreement
These Terms and the PRAEORA policies expressly incorporated into them constitute the agreement governing use of the Service, subject to applicable mandatory law.
169.Order of Precedence
In the event of inconsistency, the following general order will apply:
- mandatory applicable law;
- jurisdiction-specific mandatory terms;
- specific paid-feature terms;
- Privacy Policy for Personal Data matters;
- these Terms;
- Community Guidelines;
- feature instructions.
Applicable Apple, Google or other marketplace terms separately govern the relationship between the User and that marketplace.
170.Language
PRAEORA may provide translations of these Terms.
Unless applicable law requires otherwise, PRAEORA will identify the version intended to serve as the controlling legal version.
If a translation materially differs, Users may contact PRAEORA.
171.Accessibility
PRAEORA aims to make core legal and Service information reasonably accessible.
Users may contact hello@praeora.com regarding accessibility of these Terms.
172.Contact
For all initial-launch enquiries concerning:
- these Terms;
- Account matters;
- privacy;
- Personal Data;
- complaints;
- Content reports;
- payments;
- Tokens;
- copyright;
- security; or
- PRAEORA generally,
contact hello@praeora.com.
PRAEORA may publish additional statutory contact information separately where required by applicable law.
Schedule ACore Community Principles
PRAEORA is built around the following principles:
A.1 Voluntary Prayer
Nobody is required to participate in another person’s Prayer.
A.2 Respect
Users may hold different beliefs without attacking or coercing others.
A.3 No Harm
Prayer must not be used as a vehicle for threats, revenge, abuse or deliberate harm.
A.4 Privacy
Users should protect their own information and the information of others.
A.5 No Spiritual Exploitation
Spiritual vulnerability must not be exploited for money, fraud, fear, coercion or unwanted conversion.
A.6 No Outcome Guarantee
PRAEORA facilitates participation but does not guarantee results.
Schedule BToken Principles
- PRAEORA Tokens are closed-loop utility units.
- New eligible Users may receive 5 welcome Tokens under the initial programme.
- An Eligible Recitation earns 3 Tokens under the initial programme.
- Recitation rewards are based on participation, not whether the Prayer is answered.
- Tokens may be Purchased, Earned, Promotional, Reserved or Restored.
- Prayer submission may reserve Tokens before final consumption.
- Unused Reserved Tokens may be restored where applicable.
- Fraudulent Token activity may be reversed.
- Tokens are ordinarily non-transferable.
- Tokens are not intended as currency, cryptocurrency, securities or investments.
- Tokens cannot ordinarily be redeemed for cash.
- Higher Token expenditure does not purchase a better spiritual outcome.
- Token requirements may vary by Prayer tier.
- Future earning and spending rates may change prospectively.
- Purchased Tokens receive the benefit of applicable mandatory consumer protections.
- Users may dispute Token transactions through PRAEORA.
- Token records may be maintained through a transaction ledger.
- PRAEORA may modify the Token system where legally or technically required.
Schedule CPrayer Safety Principles
Prayer Requests should generally seek constructive outcomes such as:
- healing;
- comfort;
- strength;
- wisdom;
- peace;
- protection;
- reconciliation;
- recovery;
- compassion;
- positive change; or
- another non-harmful aspiration.
PRAEORA may reject or request modification of Prayers primarily seeking:
- death;
- injury;
- revenge;
- forced romantic attachment;
- coercion;
- stalking;
- unlawful advantage;
- violence;
- hatred; or
- other serious harm.
Schedule DPrivacy Principles
PRAEORA’s product design should seek to:
- minimise unnecessary Personal Data;
- protect Prayer Content;
- make sensitive preferences optional where reasonably possible;
- avoid requiring precise location unless necessary;
- provide privacy-conscious Prayer visibility;
- minimise sensitive lock-screen notification text;
- provide Account deletion;
- provide Prayer deletion where appropriate;
- distinguish optional consent from Terms acceptance;
- control administrator access;
- maintain security logging;
- provide Content-reporting mechanisms;
- provide appropriate moderation review;
- avoid sensitive behavioural advertising;
- restrict unrelated AI training using private Prayer Content;
- maintain defined retention rules;
- provide applicable data-rights mechanisms; and
- implement security safeguards proportionate to the sensitivity of Prayer Content.
Schedule EInitial-Launch Contact Structure
For the initial launch, PRAEORA uses a single contact address for General, Legal, Privacy, Support, Token, Payment, Content and Copyright matters: hello@praeora.com.
PRAEORA may later create specialised email channels.
Nothing in this Schedule prevents PRAEORA from publishing additional contact information where required by law, regulation, court order or marketplace requirement.
Schedule FUser Acknowledgement
By accepting these Terms, you acknowledge that:
- PRAEORA is a technology platform for voluntary prayer participation;
- PRAEORA is not a religious authority;
- PRAEORA does not guarantee Prayer outcomes;
- Prayer Content may contain sensitive information;
- you should minimise Personal Data about others;
- Reciters are independent Users;
- PRAEORA cannot perfectly verify the internal act of prayer;
- matching and synchronisation are technological functions;
- automated translation and moderation may make errors;
- Tokens reward eligible participation rather than Prayer outcomes;
- Tokens are not investments or cash-equivalent assets;
- paid reach does not buy divine favour;
- PRAEORA is not a healthcare or emergency service;
- Account and Content activity is subject to moderation;
- Personal Data is governed by the Privacy Policy and applicable law;
- marketplace terms may separately apply; and
- mandatory statutory rights remain unaffected.
End of Terms and Conditions of Use
Questions about this page? Email hello@praeora.com.